I set up an account with Bank of America in North Carolina. I currently live in Washington. An important deposit was put into my account in Massachusetts.
For some reason or another, this deposit went missing… and it took Bank of America over a month to find it and put it in my account. After they charged the crap out of me in overdraft fees which wouldn’t have happened had the deposit appeared in the account as it should have.
They should also apologize to me.